DJI Repairs Melbourne

EE Group Australia - Your Premier Destination for DJI Repairs Melbourne

Welcome to EE Group Australia, your trusted destination for high-quality DJI drone repairs in Melbourne. Our team of qualified technicians at EE Group Australia understands the importance of your DJI products, and we are dedicated to providing reliable, efficient, and cost-effective repair services. When it comes to DJI repairs, trust EE Group Australia for excellence.

Please contact us for further enquiries. 

Common Issues with DJI Products

Common Issues with DJI Products

Equipment Bugs and Performance Issues: Is your DJI drone experiencing unexpected bugs or a decline in performance? Our experienced technicians specialize in diagnosing and resolving bugs that may affect your drone's functionality. Whether it's a drone range issue or a glitch in the controller, we have the expertise to get your DJI product back to its optimal state.

Prevention is key. Our team can guide you on best practices to avoid equipment bugs and ensure the longevity of your DJI drone. From proper maintenance routines to optimizing your drone's performance, we provide valuable insights to help you avoid common issues. 

Newer Generation Drones and Upgrades: As technology evolves, so do DJI drones. If you own a newer generation drone requiring repairs or upgrades, EE Group Australia is well-equipped to handle the intricacies of the latest models. Trust us to bring your cutting-edge drone back to life with precision and efficiency. 

Cost Assessment and Transparent Pricing: Concerned about repair costs? At EE Group Australia, we provide a transparent assessment of repair costs, ensuring you are informed every step of the way. Our detailed service request process allows you to determine labour costs and understand the scope of the repair before proceeding. No hidden fees, just clear communication. 

Troubleshooting Tips and Professional Repair Solutions for DJI in Melbourne

Troubleshooting Tips and Professional Repair Solutions for DJI in Melbourne 

We understand the importance of keeping your DJI products in top-notch condition. While some users may attempt DIY repairs, we strongly advise against it due to potential warranty issues, further damage, and legal concerns. Opting for professional repairs from a DJI-authorized service centre ensures a seamless experience with numerous benefits. 

The importance of professional repairs and the benefits of choosing EE Group Australia services

Quality Assurance: Our professional repairs utilize only genuine DJI parts and adhere to official DJI repair procedures and standards. This guarantees that your product is restored to its original condition, meeting DJI and local authorities' quality and safety requirements. 

Warranty Preservation: Opting for professional repairs does not impact your product's warranty or DJI Care Refresh coverage, provided it is within the warranty period or covered by DJI Care Refresh. Enjoy free or discounted repair and replacement services in the future, based on the warranty or DJI Care Refresh plan's terms and conditions. 

Fast and Convenient Service: Our professional repairs boast a quick and efficient turnaround time, typically within a few weeks. Track your repair status through contact with our service centre and benefit from free return shipping or local pickup options for added convenience. 

Services Offered

Services Offered 

We specialize in repairing a wide range of DJI products, including: 

DJI Consumer Series: Mavic, Air, Mini, Phantom, Inspire, DJI FPV, Avata, Ronin gimbal, Osmo camera. 

DJI Enterprise Series: Phantom 4 RTK, Mavic 3E, Mavic 3T, Matrice 30, Matrice 300 RTK, Matrice 350 RTK, DJI Dock, Zenmuse Payload. 

DJI Agras: Agras T40, T30, T10, Mavic 3M, Phantom 4 Multispectral. 

DJI Delivery: DJI FlyCart 30. 

Repair Process and Repair Costs 

  1. RMA cases can be raised through email, phone, online case reports, or onsite drop-off. 

  2. Assessment and quotations provided. 

  3. Payment received, and repair work arranged.

  4. Testing completed. 

  5. Ready for shipping or pickup.

Pricing and Warranty

Pricing and Warranty 

For non-warranty cases, including warranty expiration and physical/water damage, the minimum charge is $80 (one-hour assessment fee excl GST), with a postage fee if the customer declines our quotation after assessment. 

We offer a three-month warranty for every RMA case, providing you with peace of mind regarding the repair services provided. 

Choose DJI Repair Melbourne for professional, reliable, and efficient DJI product repairs. 

FAQs 

  • Our comprehensive assessment process allows you to determine repair costs upfront. Reach out to our knowledgeable Drones support team, who will guide you through the service request procedure, including the assessment fee and labour costs.

  • Yes, our repair centre is equipped to handle a wide range of DJI drone models, from consumer series to enterprise solutions. No matter the drone model or controller type, we have the expertise to get your drone assessed and repaired promptly.

  • Our efficient repair process ensures a quick turnaround time, with most repairs completed within a few weeks. You can track the status of your repair by contacting our team for updates.

    Trust EE Group Australia for DJI repairs in Melbourne – where expertise meets excellence. Contact us today to initiate your service request and experience top-tier drone repair services.

  • No, we certainly don't include overnight shipping. We need adequate time for repairing.

  • If your DJI drone has suffered equipment damage, we recommend reaching out to our Drones support team immediately. They can guide you on the necessary steps to secure the required parts and assess the extent of the damage for timely repairs.

  • Absolutely. Safety is paramount when it comes to drone operations. Prompt repairs ensure that your drone functions correctly, minimizing the risk of accidents or malfunctions. For any safety concerns, contact our team for assistance.